Test History5 runs
Accuracy TrendLast 7 days
65%
Jan 22
68%
Jan 24
71%
Jan 26
75%
Jan 28
82%
Jan 29
89%
Jan 30
94%
Today
Total Tests
8,000
Avg Duration
7m 12s
Best Accuracy
94.2%
Best Latency
1.82s
Select 2 runs to compare
Today
v1.4.0completed
14:322,500
AssertiveConfusedTechnicalEmotionalMultilingualRapid
Accuracy
94.2%4.5%
Latency
1.82s0.3s
Resolution
87.3%3.1%
CSAT
4.60.3%
v1.3.0completed
11:151,800
AssertiveConfusedTechnicalEmotional
Accuracy
89.7%7.4%
Latency
2.1s0.3s
Resolution
84.2%1.9%
CSAT
4.30.2%
Yesterday
v1.3.0completed
16:451,200
TechnicalRapid
Accuracy
82.3%10.8%
Latency
2.4s0.5s
Resolution
82.3%1.2%
CSAT
4.10.1%
v1.2.0completed
09:22500
ConfusedEmotional
Accuracy
71.5%
Latency
1.9s
Resolution
83.5%
CSAT
4.2
Jan 28
v1.2.0failed
14:102,000
AssertiveTechnicalMultilingual
Accuracy
68.2%3.3%
Latency
3.2s1.3s
Resolution
72.1%11.4%
CSAT
3.80.4%