Agent Evaluation
Large-scale parallel testing with synthetic user personas
Simulated
Test Personalities0 selected
Test Runner
Select personalities above and click Run Tests to start parallel evaluation
Test Configuration
0 totalSynthetic Users per Personality
Select personalities to configure test volume
Concurrency
10 parallelSequentialMax Parallel
Business Outcome Targets
Resolution Rate
%
Avg Handle Time
sec
CSAT Target
/5.0
Escalation Rate
%
Cost per Call
$Est. $0.00 total